The rooms are a decent size, the bed is comfortable. Great to have a flat-screen TV with cable channels, central heating and a personal safe...

The hotel is set in a very central position, close to great hiking trails and the main railway station. The staff at Harry's Ski Bar was welcoming and the location was relatively close to the hotel.

Pleasant hotel with outstandingly accommodating employees that made our stay even better with their great service. New-fashioned and spotless room plus large bathroom. Location adjacent to hiking from the mountain, the center of the busiest street of Zermatt and the railway station.

This place is clean and the employees are incredibly accommodating and friendly, making our stay even better with their exceptional service.

A trendy boutique hotel with great food. The breakfast was delicious and outstanding. The staff was super friendly. Exceptionally comfortable bed and huge rooms. Great and stunning location in the valley near Matterhorn. Easy access to a shopping street and a supermarket. Excellent for visiting Mountaineer's Cemetery. I had a wonderful stay at Hotel Metropol & Spa Zermatt in Zermatt after a business trip. The hotel is trendy and offers delicious food. The breakfast was outstanding, and the staff was super friendly. The rooms are spacious with exceptionally comfortable beds. The hotel is located in a great spot in the valley near Matterhorn, with easy access to a shopping street and a supermarket. Additionally, it is an excellent location for visiting Mountaineer's Cemetery.

The hotel room was modern and spacious with a stunning view of the Matterhorn. the large bathroom ensured a good night's sleep. - the complimentary breakfast was delicious and included hot meals. - the staff were very attentive and provided superb views of the Matterhorn during the stay.

The hotel is ideal and perfectly clean. the staff are attentive, and the location is excellent, close to everything. the room is a decent size and well-kept, with a great view. They also offer a wake-up service, which is convenient.

As business travelers, we appreciated the well-selected variation of healthy and fresh food for breakfast and dinner. The service was exceptional and the staff showed flexibility in accommodating our requests. The rooms had a cozy Swiss-mountain atmosphere and were spacious enough for our needs. The location was convenient, close to the main railway station, Gornergrat terminal, and shops. The swimming pool and spa facilities were enjoyed by our family members.

We felt well taken care of and had no complaints at all.

The hotel offers a free breakfast with a view of the beautiful Matterhorn. The service at the hotel is excellent and the staff are very helpful. The location of the hotel is ideal, right by the pedestrian shopping street and near the valley of Matterhorn, the main railway station, and the Gornergrat terminal.

Amazing location, close to restaurants, supermarket, and sports shops. Convenient for skiing, with lifts and bus stop nearby. Super friendly and attentive staff. Stunning view of the Matterhorn from balcony. Decent breakfast with smoked salmon.

Nothing that I didn't like.

I recently had the pleasure of staying at this luxurious 4-star hotel and was truly impressed with my experience. the location of this place is simply amazing. It is conveniently close to a variety of restaurants and shops, making it easy to explore and enjoy the local cuisine and amenities. Additionally, it is only a short walk away from the lifts, making it extremely convenient for those looking to hit the slopes. The hotel also offers a shuttle service, which is a great option for getting around the area quickly and efficiently.

This hotel is a true gem that I would recommend to anyone looking for a luxurious and comfortable stay.

The double room had comfortable furniture and a balcony, just like I was anticipating.

Great location near transport and amenities, with easy access to restaurants and shops. Spacious rooms with a cozy Swiss mountain atmosphere. Friendly staff provided excellent service and helpful recommendations for hiking. Amazing views from the balcony. Tasty breakfast with fresh options, especially loved the smoked salmon.

Lovely ambiance and welcoming staff. Conveniently located with easy access to local attractions and activities. Complimentary breakfast and spa facilities were excellent and added value to our stay.

Some aspects of the room decor appeared slightly outdated and could benefit from renovation. The price was relatively high compared to other options in the area.

We had an amazing stay here! The view from our balcony was breathtaking, with the sunrise turning the mountain bright orange. The location was perfect, in the heart of the city, close to restaurants and shops. The staff were incredibly welcoming and made us feel like family. They were always willing to help and went above and beyond to ensure our comfort. The hotel facilities were clean and well-maintained, and we especially enjoyed the pool and hot tub. The breakfast was great and we were pleasantly surprised to receive a departing gift of local cheese. a fantastic value for money experience.

Nothing, all excellent.